Dear Sir/Madam,
Attached in this email is the Electronic Ticket Receipt for your booking.Please verify that your booking is correct. Should you have any enquiries, please visit our website athttp://www.silkair.com to obtain the contact number of the CustomerService Office nearest to you. To ensure that your flight departs on time, please check-in early:With Baggage: 2.5 hours before departureNo Baggage: 1.5 hours before departure Check-in online is available from 48 hours to 2 hours before departure.To access the online check-in feature, please click on this URL:http://www.silkair.com/mbe/en_UK/CheckIn/checkin.jsp Print your boarding pass now in the comfort of your own home or office.To Learn more, please click on this URL:http://www.silkair.com/mbe/en_UK/content/help/InternetCheckIn/helpBoardingPass.jsp Thank you for choosing SilkAir.
Yours sincerely,
SilkAir
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Saturday, November 8, 2008
Friday, November 7, 2008
My friend asked me to pay first by my card
Hi, Mr Li,
My friend just called me. She asked me to pay by my card first. So did you just charge S$547 to my card. Mine is a Diners club card, the same as last time. xxxx xxxxxx xxxxThank you so much
Regards
Jenny
My friend just called me. She asked me to pay by my card first. So did you just charge S$547 to my card. Mine is a Diners club card, the same as last time. xxxx xxxxxx xxxxThank you so much
Regards
Jenny
Here are the replies
Dear Jenny
The airfare is SGD268 and Taxes 21SG (Singapore Airport Tax) / 30TS (PhuketAirport Tax) / 124 (Fuel and Insurance surcharge).For your was fare diff SGD60 and YQ Tax diff SGD14 and Phuket Airport TaxSGD30 = SGD104.00 For the return flight from Phuket was the last flight depart 8.10pm andarrrive SIN 10.55pm. It is ok to have 2 diff credit card payment, so long 2 of you all need topresent the card for verification apon check-in.
Thank you
Regards
LiMeng
The airfare is SGD268 and Taxes 21SG (Singapore Airport Tax) / 30TS (PhuketAirport Tax) / 124 (Fuel and Insurance surcharge).For your was fare diff SGD60 and YQ Tax diff SGD14 and Phuket Airport TaxSGD30 = SGD104.00 For the return flight from Phuket was the last flight depart 8.10pm andarrrive SIN 10.55pm. It is ok to have 2 diff credit card payment, so long 2 of you all need topresent the card for verification apon check-in.
Thank you
Regards
LiMeng
Relieved..but with some questions(same day)
Hi, Mr Li,
I confirmed that we will go. She just replied to me. Kindly let me know the schedule and advise us about the payment. I can give you her phone number. She can understand a little bit of English. I still need to know the individual itemized costs that sum to the $443 total.
Thank you very much
Jenny
Hi, Mr Li,
Thank you so much for your effort. I've already informed my friend and I am now waiting for her reply. Now I have some questions because I need to answer my friend.
1.The fare is $250 so is $193 the tax?
2. What's the departure time to fly to Phuket? I hope it'll be in the morning. What is the departure time to return to Singapore? I hope it'll be late at night. So we’ll have more time to stay there.
3. Is that possible We can pay for our individual costs using separate credit cards? Sorry for the trouble.
Many thanks
Jenny
I confirmed that we will go. She just replied to me. Kindly let me know the schedule and advise us about the payment. I can give you her phone number. She can understand a little bit of English. I still need to know the individual itemized costs that sum to the $443 total.
Thank you very much
Jenny
Hi, Mr Li,
Thank you so much for your effort. I've already informed my friend and I am now waiting for her reply. Now I have some questions because I need to answer my friend.
1.The fare is $250 so is $193 the tax?
2. What's the departure time to fly to Phuket? I hope it'll be in the morning. What is the departure time to return to Singapore? I hope it'll be late at night. So we’ll have more time to stay there.
3. Is that possible We can pay for our individual costs using separate credit cards? Sorry for the trouble.
Many thanks
Jenny
Ah, finally confirmed..
Dear Jenny
Sorry for the late reply. We had confirm the flight for you to phuket on 6-8Dec08. Following will bethe fare diff for u and total fare for your friend. Original Fare difference (6292100436848) = New fare $443.00 - Current fare> $339.00 = $104.00>> For a booking, the total amount is $104.00 + $443.00(new passenger) =$547.00 Booking refer as following and apprec u cud kindly reconfirm your friend'sname. You may adv me your credit card no withexpiry date for ticketing issuing if you agree with the fare diff plus thenew fare.
Many Thanks
Regards
LiMeng
Sorry for the late reply. We had confirm the flight for you to phuket on 6-8Dec08. Following will bethe fare diff for u and total fare for your friend. Original Fare difference (6292100436848) = New fare $443.00 - Current fare> $339.00 = $104.00>> For a booking, the total amount is $104.00 + $443.00(new passenger) =$547.00 Booking refer as following and apprec u cud kindly reconfirm your friend'sname. You may adv me your credit card no withexpiry date for ticketing issuing if you agree with the fare diff plus thenew fare.
Many Thanks
Regards
LiMeng
No reply, worried...
Hi, Mr Li,
I guess it looks like a little bit problematic for you. So we decided to look into to some additional places, such as Kota Kinebaru & Siem Reap. I finished my work at 5:30pm on Friday night. So if it is a late departure on Friday, we can also fly on 5/12. I Hope that will ease the problem. Sorry for the trouble.
Thank you so much.
Jenny
I guess it looks like a little bit problematic for you. So we decided to look into to some additional places, such as Kota Kinebaru & Siem Reap. I finished my work at 5:30pm on Friday night. So if it is a late departure on Friday, we can also fly on 5/12. I Hope that will ease the problem. Sorry for the trouble.
Thank you so much.
Jenny
Lombok is expensive...
Hi, Mr Li,
I think Lombok is a bit expensive and unfortunately the two of us not very keen on going there. If it is cheap, we don’t mind. Today, I saw your advertisement. Langkawi is only $300 & Phuket is $250. We have no problem to go to these two places. Can you please help us to book these two? Or can you put us on a waiting list? Sorry for the trouble.
Regards
Jenny
I think Lombok is a bit expensive and unfortunately the two of us not very keen on going there. If it is cheap, we don’t mind. Today, I saw your advertisement. Langkawi is only $300 & Phuket is $250. We have no problem to go to these two places. Can you please help us to book these two? Or can you put us on a waiting list? Sorry for the trouble.
Regards
Jenny
OOps... Some miscommunications
Dear Jenny
Thanks for your reply. I had follow and confirm for you original station on your ticket, that wasLombok (Mataram). Flight to Langkawi on 6-8Dec08 will had problemto confirm due flight is very very full. Apprec you could kindly reconsider and reconfirm. I await your advice onthe next course of action. Original Fare difference (6292100436848) = New fare $435.00 - Current fare$339.00 = $96.00 For a booking, the total amount is $96 + $435(new passenger) = $531.00 *** ELECTRONIC TICKET ***
1.1WANG XXXXX/WANG XXXXXMS
2.1香/MSQQFSQLM 7JUL NGYXRL1 MI 128 Q SA 6DEC SINAMI HK2 1545 1830 Y QQFSQ2 MI 127 Q MO 8DEC AMISIN HK2 1925 2200 Y QQFSQFONE-QQFSQ -B 822352682.QQFSQ -E LAVENDERZIYI//HOTMAIL.COM
Thank You
Regards
LiMeng
Thanks for your reply. I had follow and confirm for you original station on your ticket, that wasLombok (Mataram). Flight to Langkawi on 6-8Dec08 will had problemto confirm due flight is very very full. Apprec you could kindly reconsider and reconfirm. I await your advice onthe next course of action. Original Fare difference (6292100436848) = New fare $435.00 - Current fare$339.00 = $96.00 For a booking, the total amount is $96 + $435(new passenger) = $531.00 *** ELECTRONIC TICKET ***
1.1WANG XXXXX/WANG XXXXXMS
2.1香/MSQQFSQLM 7JUL NGYXRL1 MI 128 Q SA 6DEC SINAMI HK2 1545 1830 Y QQFSQ2 MI 127 Q MO 8DEC AMISIN HK2 1925 2200 Y QQFSQFONE-QQFSQ -B 822352682.QQFSQ -E LAVENDERZIYI//HOTMAIL.COM
Thank You
Regards
LiMeng
My friend's info
Hi, Mr Li,
Here is my friend's info.
Name: 香
passport No.: TGxxxxxxx
Date of birth: 01 NOV 1980
Registered Domicile: SAITAMA
Date of issue : 21 FEB 2003
Date of expiration : 21 FEB 2013
Kindly help us to reserve the tickets to fly to Langkawi from 6/12/08 to 08/12/08. Thank you so much.
Regards
Jenny
Here is my friend's info.
Name: 香
passport No.: TGxxxxxxx
Date of birth: 01 NOV 1980
Registered Domicile: SAITAMA
Date of issue : 21 FEB 2003
Date of expiration : 21 FEB 2013
Kindly help us to reserve the tickets to fly to Langkawi from 6/12/08 to 08/12/08. Thank you so much.
Regards
Jenny
My reply
Hi, Mr Li,
Ok, I'll provide the detailed information early next week after I meet her. Thank you so much for your help.
Jenny
Ok, I'll provide the detailed information early next week after I meet her. Thank you so much for your help.
Jenny
Thursday, November 6, 2008
This is their answer...
Dear Jenny
Thank you for your reply. Will DAPO ourend and will get back to you by next week. Apprec u cudkindly adv your partner's full name according topassport / passport no. / date of birth / gender.
Many Thanks
LiMeng
Thank you for your reply. Will DAPO ourend and will get back to you by next week. Apprec u cudkindly adv your partner's full name according topassport / passport no. / date of birth / gender.
Many Thanks
LiMeng
My response to that..
Hi, Mr Li,
Thank you so much for your reply. As part of the teaching staff, I have class on Tuesday. As a result, I must come back on 8/12. I would not mind if you placed me on your waiting list or changed to some other destination. Since December is still far ahead, I believe we shall be able to solve this problem.
Regards
Jenny
Thank you so much for your reply. As part of the teaching staff, I have class on Tuesday. As a result, I must come back on 8/12. I would not mind if you placed me on your waiting list or changed to some other destination. Since December is still far ahead, I believe we shall be able to solve this problem.
Regards
Jenny
Unfortunately.....
Dear Jenny
Sorry for the late reply. There is no problem on 6Dec , but refurn date on 8/11 Dec flight fullybook. Apprec u cud kdly adv other alternative date.
Thanks
LiMeng
Sorry for the late reply. There is no problem on 6Dec , but refurn date on 8/11 Dec flight fullybook. Apprec u cud kdly adv other alternative date.
Thanks
LiMeng
Decided to fly to Langkawi with 香
A long time has passed since then. I thought there was already no hope. Right at this moment, I received an email from 香，who is also a travel lover who comes from Tokyo, Japan to study her English here. We decided to go to Langkawi. So, I wrote another email to Silkair to confirm that my friend and I would like to fly on 06/12/08 - 08/12/08. Here it is.
Hi,
I've found someone who is willing to travel with me from 6/12 - 8/12. As I’m free only on these 3 days, I would be in your debt if you could kindly advise me whether there's a promotional flight for this period. Besides, since am I bringing someone else to your airline, I hope in this case, extra fees can be reduced. Your consideration will be highly appreciated.
Regards
Jenny
Hi,
I've found someone who is willing to travel with me from 6/12 - 8/12. As I’m free only on these 3 days, I would be in your debt if you could kindly advise me whether there's a promotional flight for this period. Besides, since am I bringing someone else to your airline, I hope in this case, extra fees can be reduced. Your consideration will be highly appreciated.
Regards
Jenny
Reply from them
Dear Miss Jenny
Sorry we do not fly to Bali. It fly by Singapore Airline.
Thank you/Regards
LiMeng
Sorry we do not fly to Bali. It fly by Singapore Airline.
Thank you/Regards
LiMeng
My colleague proposed to go to Bali Island
My Colleague met me in the morning on the train. She mentioned she'd like to go with me to Bali Island. But when I went to the Silkair website, I couldn't find such a destination. So, I emailed them again. Here it is.
Hi, Mr Li,
Sorry to reply to your email so late. I couldn’t make any decision at that time. One of my colleagues proposed to go to Bali Island with me this morning, but I checked your website today and couldn't find Bali. May I check with you to see whether you have flights to Bali island?
Thank you so much.
Regards
Jenny
Hi, Mr Li,
Sorry to reply to your email so late. I couldn’t make any decision at that time. One of my colleagues proposed to go to Bali Island with me this morning, but I checked your website today and couldn't find Bali. May I check with you to see whether you have flights to Bali island?
Thank you so much.
Regards
Jenny
Reply from Silkair
Hi Ms Jenny Wang
Thank your for your reply. Apprec you could kindly advise us your preferred SilkAir destination anddates. I will seek for my management approval.
Regards
LiMeng
Thank your for your reply. Apprec you could kindly advise us your preferred SilkAir destination anddates. I will seek for my management approval.
Regards
LiMeng
My reply to their offer
Hi, Mr/Ms Li Meng,
Thank you so much for you email. I really hope that your company can understand my situation and help me as much as you can. I wrote a blog about the whole thing that happened and the link is below. http://lavenderziyilombok.blogspot.com/- of course I'll be going to update it accordingly. For example, I would like to note your goodwill and so on. I fully understand it was my mistake right from the beginning. I should check my passport before flying. But I hope you will be considerate to my efforts, and recognize that my mum is under treatment. http://lavenderziyimama.blogspot.com/ I hope and believe your company will try your best to help me. May I ask one question? Am I allowed to fly to somewhere else if, I can pay the difference? – Because, it is quite difficult for me to find somebody to travel with to this small island. I've already put an notice on different websites. Hopefully I'll get a reply soon. Your kind consideration will be highly appreciated.
Thanks & Regards
Jenny
Thank you so much for you email. I really hope that your company can understand my situation and help me as much as you can. I wrote a blog about the whole thing that happened and the link is below. http://lavenderziyilombok.blogspot.com/- of course I'll be going to update it accordingly. For example, I would like to note your goodwill and so on. I fully understand it was my mistake right from the beginning. I should check my passport before flying. But I hope you will be considerate to my efforts, and recognize that my mum is under treatment. http://lavenderziyimama.blogspot.com/ I hope and believe your company will try your best to help me. May I ask one question? Am I allowed to fly to somewhere else if, I can pay the difference? – Because, it is quite difficult for me to find somebody to travel with to this small island. I've already put an notice on different websites. Hopefully I'll get a reply soon. Your kind consideration will be highly appreciated.
Thanks & Regards
Jenny
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